PRIVACY AND GENERAL CONDITIONS
Privacy and Cookies Policy
Purpleposition, Lda. henceforth, with the name Fitforcomfort, headquartered at Praceta General Humberto Delgado, nº 9, R/C Left 2725-328 Algueirão – Mem Martins, with NIPC 516475304 is responsible for the website https://fitforcomfort.net, undertakes to ensure the privacy and protection of personal data of customers and visitors, following all legal and regulatory standards in force.
The main objective of this policy is to consolidate the relationship of trust and proximity between Fitforcomfort and its customers. It also aims to demonstrate transparency in the processing of collected data and inform all customers of their rights and how they can exercise them, as holders of personal data.
Fitforcomfort acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Regulation on Data Protection – RGPD) and applicable data protection legislation, in all processes involving data processing personal.
According to the Agreement with the RGPD, personal data is defined as: “Any information relating to an identified or identifiable natural person (information holder); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological , genetic, mental, economic, cultural or social identity of that natural person.”
THE DATA THAT IS COLLECTED
I. Customer registration
When registering at Fitforcomfort, the following data are collected: e-mail, name, address, postal code, location, telephone and VAT number. The data collected through the customer registration process will be processed automatically and are intended for the treatment of the services to be provided.
When registering for the Fitforcomfort Newsletter, the following data are collected: name and email.
III. Contact form
Fitforcomfort may also request personal data in the contact forms, namely, the name, e-mail and other information that the visitor provides us.
IV. Navigation at Fitforcomfort
Data related to browsing the site are also always collected. Examples of this type of data are device and browser (browser) information, network information and IP address.
PURPOSE OF THE DATA COLLECTED
Personal data are collected and processed with a view to fulfilling the following purposes:
- Compliance with tax obligations;
- Solving problems such as canceling services or refunding the value of services in accordance with applicable law;
- Customer support: answering questions about services, the operation of the Fitforcomfort or any other question requested by the customer.
Direct Marketing (ex. email marketing):
So that the customer is updated about his process or any news at Fitforcomfort, we can send e-mails and/or SMS with commercial communications regarding offers, or campaigns, as well as thematic content and information.
Marketing communications are carried out after and with the prior consent of the customer.
In any case, Fitforcomfort seeks to ensure that the information and data collected and used are adequate for the purposes described and that they do not constitute an invasion of the customer’s privacy.
WHEN DO WE COLLECT THE DATA?
Data are collected when there is a customer registration at Fitforcomfort, subscription to the newsletter, filling out the contact form, registering data, or browsing the site.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
The holder of personal data is entitled, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.
The customer can exercise any of these rights with Fitforcomfort, by submitting a request sent to the following address: firstname.lastname@example.org The customer can also file a complaint with the National Data Protection Commission (CNPD).
Fitforcomfort is obliged to retain information for tax and auditing purposes in accordance with the law in force.
Purpleposition, Lda. saves your data will be stored and preserved for the period deemed sufficient and necessary for the purpose of its collection and processing. After that, the data will be deleted, without prejudice to the right to deletion and the legal provisions that oblige to keep them for a minimum period of time.
The holder may, at any time, request to access, rectify or delete their personal data by sending an email to email@example.com
If the customer registers with Fitforcomfort, he can check, edit or delete his personal information at any time by sending an email to firstname.lastname@example.org.
At the customer’s request, Fitforcomfort can change certain customer data associated with our services.
Fitforcomfort does not transfer or sell any type of personal data to any other entity than those necessary for the operation of the service. Personal data will not be used for any other purpose without the proper consent of the holder.
Any third party, with which customer data can be shared, is obliged to use them exclusively as a way to perform the proper functioning of their service on behalf of Fitforcomfort.
Fitforcomfort may also reveal personally identifiable information under special circumstances, such as in compliance with court orders that require it or when certain actions violate the Terms and Conditions of the business.
WHAT TYPES OF COOKIES ARE USED?
- Analytical Cookies: are used for the purpose of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.
- Functionality Cookies: They keep the user’s preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.
- Third Party Cookies: These cookies are created from third party services such as Google, Youtube, Facebook, among others. They can be used to show you advertising related to your actions on the website.
For any other question related to the protection of your personal data or about the cookies used, you can contact us at the following address: email@example.com